Aqua Bay’s professional staff is here to provide our guests with a full-service luxury experience. They are committed to customer service and doing whatever it takes to make sure the guests expectations are met and exceeded. From scheduling excursions to making reservations for one of Tryall’s themed dinners, they are entrusted with creating a memorable experience for all of our guests!
The Tryall Club property was lovely, but it was truly our villa and its staff that made our trip exceptional. We stayed at the Aqua Bay villa. Inside and out it is stunning, well taken care of and obviously loved by both its owner and its staff. It couldn’t have been better appointed to fill the needs of six adults and two children (8 and 3). Diana, Adrian, Loi, Neyokia and Sheldon showed us not just attention, but real kindness and love. They’re an exceptional group of fun-loving and nice people, but behind all that it’s obvious they take their jobs and the attention to detail required very, very seriously. The food, drinks, housekeeping and grounds were tailored to our needs in a way that made being at Aqua Bay absolutely effortless. We absolutely cannot wait to return!
While at Aqua Bay we arranged a trip to waterfalls and another to Negril with the driver Garfield. Both were outstanding, as was Garfield. He also took us to Patchies, a local restaurant. It was fantastic.
One suggestion – take as many US Dollars (if you’re American) with you as you think you might need for the entire trip. It is difficult (perhaps impossible – I didn’t find a way) to get more US Dollars at one time than are available at an ATM. We brought mostly Jamaican dollars with us, and that was absolutely unnecessary. Take the US Dollars – they’re certainly preferred on the island and it makes no difference on the traveler’s end.TripAdvisor member from Grass Valley, California